7-day return policy

We have a 7-day return/refund policy, which means you have 7 days after receiving your item to request a return/refund via email: rezolver.store@gmail.com.

We ONLY accept returns in the case that an item is damaged, defective, or the wrong item was received.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any refund questions at rezolver.store@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us ---WITHIN 7 DAYS--- if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and evaluated your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rezolver.store@gmail.com